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Frequently Asked Questions
General
Cordless lamps are portable lighting solutions powered by rechargeable batteries. They provide light without requiring a direct power connection, offering flexibility and convenience for various settings.
Our cordless lamps provide up to 9 hours of illumination on a full charge, making them ideal for extended use in restaurants, cafes, or events.
Yes, our lamps are designed to withstand light outdoor conditions. However, prolonged exposure to rain or extreme weather is not recommended.
The lamps come with a functional charging tray that allows you to charge multiple lamps simultaneously. Simply place the lamps on the tray and connect the tray to a power source.
It takes approximately 6-8 hours to fully charge the lamps.
Yes, most of our models feature adjustable brightness levels, allowing you to set the perfect ambiance for your venue.
Our lamps are crafted using high-quality materials, including durable metals and acrylic, ensuring longevity and a premium aesthetic.
Product-Specific Questions
Each model is designed with a focus on both aesthetics and functionality. Specific features include customizable brightness, unique design elements, and long battery life.
Yes, this product is available in a range of colors and finishes to suit your venue's decor. Check the product page for available options.
Yes, all our lamps come with a 1-year warranty covering manufacturing defects.
Our lamps are designed to work seamlessly with our proprietary charging trays for maximum efficiency. We recommend using the provided charging accessories for optimal performance.
Yes, additional charging trays and replacement parts are available for purchase. Visit our accessories section or contact customer service for assistance.
We offer special pricing for bulk orders. Please contact our sales team for a customized quote.
Maintenance and Care
To clean the lamps, use a soft, damp cloth. Avoid abrasive cleaners or harsh chemicals, as they may damage the finish.
If you experience any issues, please refer to the troubleshooting section in the user manual. If the issue persists, contact our customer support team for further assistance.
For optimal battery performance, fully charge the lamps before their first use and avoid overcharging. Store them in a cool, dry place when not in use.
This Q&A section ensures your customers have all the essential information to make informed decisions and maintain their lamps effectively.